-
No guests are allowed upstairs with you during your brow appointment.
-
We require 48 hours notice for all cancellations and reschedules, otherwise you forfeit your deposit.
-
Please arrive on time. Arriving over 10 - 15 minutes late could compromise your appointment and deposit.
-
All services/products are subject to 13% HST.
-
You must be 18+ without parental consent; valid photo ID required.
-
Clients aged 16 and 17 must be accompanied by their parent/legal guardian, valid photo ID is required from both client and parent/legal guardian.
-
A touch up is included within two months of your appointment, if needed. Please note, a touch up is not always needed. We will confirm when we see how it healed.
-
We reserve the right to charge for a touch up if it is due to clear and obvious negligence during the aftercare process.
-
If you no show a touch up appointment, you will lose your free touch up option and will have to pay for your touch up if still wanted afterwards. Please just give us a call to reschedule it if needed, thank you!
-
Full refunds for deposits are available within 6 months WITH RECEIPT ONLY. Shop credit given without receipt and/or after 6 months, provided none of the above apply. No exceptions will be made.
-
Please call the shop at 905-858-5055 during our business hours to reschedule, as we are unable to do so via email.